Associate Loyalty Marketing (Finance and Admin)

Role summary

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The Associate, Loyalty Marketing (Finance and Admin) supports Singapore Airlines’ KrisFlyer loyalty programme through marketing administration, financial processing, reporting, budgeting and coordination with internal teams and external partners. Typical requirements include a diploma or degree in marketing, business, finance or a related discipline, strong administrative and numerical skills, and proficiency in Microsoft Office, especially Excel. Experience in marketing operations, finance administration, loyalty programmes or customer-related roles is advantageous. The successful candidate should be organised, detail-oriented, dependable and comfortable managing deadlines, invoices, records and stakeholder communication. Commercial awareness, analytical thinking and an interest in travel or customer engagement would also be valuable.

About the employer

Singapore Airlines is the flag carrier of Singapore and one of the world’s best-known full-service airlines. Founded in 1947, the airline operates an extensive international network from its hub at Singapore Changi Airport, serving destinations across Asia, Europe, the Americas, Africa and the Southwest Pacific. It is recognised for premium service, operational reliability, hospitality and its strong global brand. Singapore Airlines also manages the KrisFlyer loyalty programme, which allows members to earn and redeem miles through flights, financial institutions, hotels, retailers and other partners. The company employs people across flight operations, engineering, airport services, customer experience, commercial functions, technology and corporate support. Its work culture generally emphasises professionalism, service excellence, safety, teamwork and attention to detail, making it a significant employer within Singapore’s aviation and travel industry.

Working in Singapore

Singapore is a compact, highly connected island city-state with strong opportunities in aviation, finance, technology, logistics, hospitality, healthcare and professional services. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture combines efficiency and modern city living with diverse food, festivals and traditions. Public transport is reliable, and most areas are accessible by MRT or bus, although housing and daily expenses can be high. Popular neighbourhoods include the city centre, East Coast, Queenstown, Tampines and Jurong. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, with eligibility depending on salary, qualifications and experience. New arrivals should arrange suitable housing, health insurance, banking and tax registration. Singapore’s tropical climate is hot and humid year-round, with frequent rain, but excellent infrastructure makes relocation relatively straightforward.