Applications Support Senior Analyst , Assistant Vice President

Role summary

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Citi is seeking an Applications Support Senior Analyst at Assistant Vice President level in Singapore to provide reliable production support for banking applications. The role typically requires experience in application support, incident and problem management, troubleshooting, release and change management, and working with technologies such as SQL, Unix/Linux, monitoring tools, and enterprise databases. Familiarity with ITIL practices, software development life cycles, and financial-services systems is valuable. The successful candidate is expected to investigate issues quickly, manage stakeholders, document solutions, support controls and audits, and contribute to service improvements. Strong communication, analytical thinking, ownership, and the ability to work under pressure, including possible shift or on-call coverage, are important.

About the employer

Citi is a global financial institution serving consumers, corporations, governments, and institutions in more than 180 countries and jurisdictions. Its businesses include corporate and investment banking, markets, transaction services, private banking, and consumer financial services. Singapore is one of Citi’s major regional hubs, supporting technology, operations, risk, compliance, and banking activities across Asia-Pacific. The company operates large-scale financial platforms and invests significantly in digital capabilities, cybersecurity, resilience, and data-driven services. Employees typically work in internationally structured teams and support highly regulated environments, where operational reliability, risk awareness, and strong control standards are essential. Citi offers opportunities to work with complex banking technology, global stakeholders, and large transformation programmes, although roles may involve demanding deadlines, formal governance, and occasional after-hours support.

Working in Singapore

Singapore is a compact, highly connected island city and a major Asian hub for banking, technology, finance, logistics, and professional services. Job opportunities are strong for experienced technology, cybersecurity, data, risk, compliance, and financial-services professionals, although competition is high. The culture is multicultural, efficient, and generally professional, with English widely used at work. Lifestyle combines excellent public transport, safe neighbourhoods, diverse food, shopping, green spaces, and an active expatriate community. Housing is expensive, especially near central business areas, so many residents use MRT-connected suburbs. Foreign professionals usually need an Employment Pass, sponsored by an eligible employer and subject to salary and qualification requirements; dependants may qualify for related passes. New arrivals should budget for rent, deposits, healthcare, transport, and childcare where relevant. Singapore’s warm, humid climate and year-round urban pace suit people who value convenience and regional travel.