Customer Airlines Intern

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Customer Airlines Intern supports SATS teams serving airline customers at Singapore airport operations. Typical responsibilities may include assisting with passenger service, flight coordination, documentation, service recovery, reporting and day-to-day administrative tasks. Candidates should be enrolled in or recently completed a relevant diploma or degree, communicate confidently in English, demonstrate good customer-service and organisational skills, and be comfortable working in a fast-paced airport environment. The role requires professionalism, attention to detail, teamwork and flexibility to work shifts, weekends or public holidays when necessary. A positive attitude, willingness to learn and interest in aviation, hospitality or airport operations are expected.

About the employer

SATS Ltd is a Singapore-based provider of aviation and food solutions with operations across Asia and other international markets. The company supports airlines, airports and businesses through passenger services, baggage handling, ramp and cargo operations, aircraft catering, food manufacturing and hospitality services. SATS works with major airlines and airport partners, helping deliver safe, efficient and welcoming travel experiences. Its Singapore operations are closely associated with Changi Airport, where employees support passengers and aircraft turnaround activities in a highly coordinated environment. The company offers opportunities across frontline service, operations, engineering, logistics, culinary production, technology and corporate functions. Working at SATS typically involves strong teamwork, service discipline, safety awareness and the ability to perform reliably in a multicultural, round-the-clock industry.

Working in Singapore

Singapore is a compact, modern island city with strong opportunities in aviation, logistics, hospitality, technology, finance, healthcare and maritime services. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in food, festivals and everyday life. Public transport is clean, reliable and extensive, while Changi Airport connects the country to destinations throughout Asia and beyond. The lifestyle is generally safe and convenient, although rent and daily expenses can be high. Employment Passes are commonly used for professional roles, while S Passes support eligible mid-skilled positions; internships may require an approved training or work authorisation arranged by the employer. New arrivals should budget for housing, healthcare, transport and deposits, and check current requirements with Singapore's Ministry of Manpower. English is widely used in workplaces, making relocation relatively accessible for international candidates.