Air Freight Import Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Air Freight Import Specialist manages inbound air shipments from arrival through final delivery. Typical requirements include experience in air freight forwarding or import operations, knowledge of customs procedures and shipping documentation, familiarity with freight systems, and strong skills in English, coordination, and customer service. The candidate is expected to monitor shipment status, prepare and check import documents, coordinate with airlines, customs brokers, warehouses, transport providers, and customers, resolve delays or discrepancies, and maintain accurate records. Attention to detail, compliance awareness, reliability, and the ability to work under time pressure are essential. Experience with DHL systems, dangerous-goods regulations, or Singapore Customs processes would be advantageous.

About the employer

DHL is a global logistics and supply-chain company operating across international express delivery, freight forwarding, contract logistics, e-commerce, and transportation services. It is part of DHL Group and serves businesses in numerous industries, including technology, healthcare, retail, automotive, and manufacturing. In Singapore, DHL supports regional and international trade through air freight, ocean freight, warehousing, customs support, courier services, and supply-chain solutions. The company is known for its large international network, structured operating processes, customer-focused service, and emphasis on compliance, safety, sustainability, and employee development. An Air Freight Import Specialist would typically work within DHL Global Forwarding or a related freight operation, coordinating shipments and stakeholders to ensure efficient, accurate, and compliant cargo movement.

Working in Singapore

Singapore is a compact, highly connected island city and a major Asian logistics hub, making it attractive for careers in freight forwarding, aviation, warehousing, supply-chain management, technology, finance, and regional headquarters. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The culture is multicultural, orderly, fast-paced, and strongly influenced by Southeast Asian, Chinese, Indian, and Western traditions. Public transport is efficient, healthcare is high quality, and daily life is convenient, though rent and general expenses can be high. Foreign professionals usually need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience, and government assessment. Employers commonly provide onboarding support, but candidates should budget for housing deposits, insurance, transport, and relocation costs. Singapore’s warm, humid climate and excellent airport connections suit regional travel.