Enterprise Knowledge Management Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Enterprise Knowledge Management Specialist is expected to develop, organize and maintain OCBC’s internal knowledge resources, helping employees find accurate information quickly and consistently. Typical requirements include a degree in business, information management, communications, technology or a related field, along with experience in knowledge management, content governance, documentation, intranet administration or process improvement. The candidate should be comfortable working with digital collaboration and content-management tools, analyzing information needs and coordinating with stakeholders across the bank. Strong writing, editing, research, project-management and communication skills are important. The role also requires attention to detail, an understanding of data confidentiality and the ability to turn complex procedures into clear, usable content.

About the employer

OCBC Bank is a major Singapore-based financial institution and one of Southeast Asia’s largest banks. Founded in 1932, it provides consumer banking, business banking, wealth management, investment banking, insurance and treasury services across Singapore and selected international markets. The bank serves individuals, small and medium-sized enterprises, large corporations and institutional clients through branches, digital platforms and specialist teams. OCBC is known for its strong regional presence, technology investments and broad range of financial products. Its operations involve substantial regulatory, operational and knowledge-management requirements, creating opportunities in areas such as digital banking, risk, compliance, data, technology, customer experience and corporate support. The bank’s Singapore headquarters offers a structured environment, professional development opportunities and exposure to cross-functional projects within a large, established financial-services organization.