Senior Officer, Test Analyst, Retail Operational Readiness Centre

Role summary

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The Senior Officer, Test Analyst supports UOB’s Retail Operational Readiness Centre by planning, preparing and executing testing for retail banking systems, products and operational processes. Responsibilities may include reviewing business requirements, developing test scenarios and scripts, recording defects, coordinating with technology and business teams, validating fixes, and supporting user acceptance testing and implementation readiness. Candidates are generally expected to have experience in banking operations, software testing, quality assurance or business analysis, with good knowledge of test management and defect-tracking tools. Strong analytical, documentation, communication and coordination skills are important. Familiarity with retail banking products, digital channels and structured testing methodologies would be advantageous.

About the employer

UOB, or United Overseas Bank, is a major Singapore-headquartered bank with operations across Southeast Asia and selected markets in Asia-Pacific. Founded in 1935, the group provides personal and retail banking, commercial and corporate banking, wealth management, investment banking, and transaction banking services. UOB serves individuals, businesses, institutions and governments through branches, digital platforms and specialist banking teams. The bank has built a strong regional presence, particularly in Singapore, Malaysia, Thailand, Indonesia and Vietnam, and continues to invest in digital banking, technology, operational resilience and customer experience. As one of Singapore’s largest financial institutions, UOB offers careers across technology, risk, operations, finance, relationship management and product development. Its working environment typically combines structured banking controls with cross-functional projects supporting modernisation and regional growth.