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This role supports OCBC’s commercial banking operations, focusing on foreign-currency cash services and account opening. Typical responsibilities include reviewing application documents, performing customer due diligence and regulatory checks, coordinating with relationship managers and internal teams, processing account-opening requests, and ensuring accurate and timely completion of transactions. Candidates are generally expected to have banking operations, account-opening, cash management, or customer-service experience, together with strong attention to detail and knowledge of KYC and AML requirements. Good communication, organisation, problem-solving skills, and the ability to manage deadlines are important. Experience with commercial banking products, foreign currencies, documentation controls, and banking systems would be advantageous.
OCBC Bank is one of Southeast Asia’s largest financial institutions and Singapore’s longest-established bank. Headquartered in Singapore, it provides retail, business, commercial, corporate, wealth management, insurance, treasury, and investment banking services. OCBC operates across key markets in Southeast Asia, including Malaysia, Indonesia, Greater China, and other international locations. The bank serves individuals, small and medium-sized enterprises, large corporations, and institutional clients through branches, digital platforms, and specialised banking teams. Its commercial banking business supports companies with lending, cash management, trade finance, foreign exchange, payments, and account services. OCBC is known for its regional network, strong balance sheet, and continued investment in digital banking, technology, risk management, and customer experience.
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