This role supports UOB’s Omni-Channel Agile Team serving affluent and private wealth clients. The successful candidate is expected to help shape and deliver seamless client experiences across digital and assisted channels, working with product owners, technology teams, relationship managers and business stakeholders. Requirements typically include a degree in business, finance, technology or a related discipline, together with several years of experience in digital banking, wealth management, customer journey design, agile delivery or transformation. Candidates should understand affluent-client needs, be comfortable working in cross-functional Agile teams, and demonstrate strong communication, stakeholder management, analytical and problem-solving skills. Experience with training, change management, service design or digital product implementation would be advantageous.
United Overseas Bank (UOB) is a major Singapore-headquartered banking group with operations across Southeast Asia and key financial centres worldwide. Established in 1935, the bank provides personal and commercial banking, wealth management, investment banking, treasury and insurance-related services. UOB serves retail customers, affluent and high-net-worth individuals, businesses and institutional clients. The bank has invested significantly in digital banking, data, automation and customer experience, while maintaining a strong regional presence in Singapore, Malaysia, Thailand, Indonesia and Vietnam. Its affluent and private wealth businesses provide investment, financing, advisory and lifestyle solutions for clients with more complex financial needs. UOB is listed on the Singapore Exchange and is one of Singapore’s three locally headquartered major banks.
Singapore is a compact, highly connected island with strong opportunities in banking, wealth management, technology, fintech, compliance, consulting and regional headquarters functions. English is widely used at work, while Singapore’s multicultural society reflects Chinese, Malay, Indian and international influences. The lifestyle is safe, efficient and convenient, with excellent public transport, diverse food, modern shopping areas and easy access to parks and coastal spaces. Living costs, especially rent, are relatively high. Foreign professionals generally need an Employment Pass sponsored by their employer; approval depends on salary, qualifications and the role’s eligibility under current regulations. New arrivals should arrange accommodation, healthcare coverage, banking access and tax registration. Singapore’s tropical climate is hot and humid year-round, with frequent rain. Its central location also makes travel across Southeast Asia convenient.
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