Assistant VP/ Vice President, GCD Omni-Channel Agile Team, (Training)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports UOB’s Group Customer and Digital function through omni-channel agile initiatives focused on training. The successful candidate is expected to design, coordinate and improve learning programmes, work closely with business, technology and customer-experience teams, and help embed new processes and digital capabilities across channels. Requirements are likely to include a degree, relevant experience in learning and development, banking operations, digital transformation or agile delivery, strong stakeholder-management skills, and excellent written and verbal communication. The candidate should be comfortable working in cross-functional teams, managing multiple priorities, using data to assess training effectiveness, and operating in a fast-changing financial-services environment. Experience with agile ways of working, digital banking and large-scale employee training would be advantageous.

About the employer

United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam and other regional markets. Founded in 1935, the group provides personal and commercial banking, wealth management, investment banking, transaction banking and digital financial services. UOB serves individuals, businesses, institutions and affluent customers through branches, relationship teams and digital platforms. The bank has invested heavily in technology, customer experience and regional connectivity, while maintaining a strong focus on risk management and responsible banking. Its workforce includes professionals in banking, technology, operations, analytics, compliance, sales and learning. This position is likely to sit within a group-level function supporting consistent customer experiences and employee capability development across multiple channels and markets.