EY is seeking a ServiceNow techno-functional analyst in Singapore to support the design, implementation, configuration, testing and improvement of ServiceNow solutions. The role typically requires practical knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM or SAM, along with an understanding of business processes and technology consulting. Candidates should be comfortable gathering requirements, translating them into functional and technical specifications, preparing documentation, supporting testing and working with clients and delivery teams. ServiceNow certifications, relevant implementation experience, strong analytical and communication skills, and familiarity with Agile delivery are advantageous. The successful candidate is expected to manage priorities, solve problems independently, contribute to proposals or workshops and deliver high-quality outcomes in a client-facing consulting environment.
EY, formerly Ernst & Young, is a global professional services organization providing assurance, tax, consulting and strategy and transactions services. Its technology consulting practice helps organizations modernize operations, improve customer and employee experiences, manage risk and adopt platforms such as ServiceNow, SAP and other enterprise technologies. EY works with clients across financial services, government, consumer products, healthcare and many other industries. The Singapore practice is part of EY’s Asia-Pacific network and supports both local and international transformation programs. Employees typically work in multidisciplinary teams that combine business consulting, technology delivery and industry expertise. The firm values integrity, collaboration, inclusiveness and continuous learning, while offering opportunities to gain professional certifications and work on large-scale digital transformation initiatives.
Singapore is a compact, highly connected island city with strong opportunities in technology consulting, financial services, cybersecurity, cloud computing, enterprise platforms and digital transformation. English is widely used at work, and the culture is multicultural, efficient and generally respectful of punctuality and hierarchy. Living standards are high, public transport is excellent, and neighborhoods offer varied food, shopping and leisure options, although rent and daily expenses can be substantial. Popular areas include the city centre, Tiong Bahru, Queenstown, Tampines and the East Coast. Foreign professionals usually need an employer-sponsored Employment Pass, subject to salary and eligibility requirements; employers normally handle the application. Relocating candidates should budget for housing deposits, healthcare, transport and initial settling-in costs. Singapore’s tropical climate is hot and humid year-round, with frequent rain, but its safety, infrastructure and regional connectivity make it an attractive base for international careers.
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