EY is seeking a ServiceNow Technical Lead at Senior Associate or Manager level for its Singapore consulting practice. The role typically requires strong experience designing, configuring, developing and integrating ServiceNow solutions, with knowledge of ITSM, ITOM, CSM, HRSD or related modules. Candidates should be comfortable with scripting, workflows, APIs, platform architecture, data migration, testing and technical documentation. Relevant ServiceNow certifications, implementation experience and an understanding of enterprise technology environments are highly desirable. The successful candidate will lead technical workstreams, manage delivery risks, advise clients, support proposals and collaborate with functional consultants, developers and project managers. Strong communication, stakeholder management, problem-solving and mentoring skills are expected, together with the ability to deliver quality work in a consulting environment.
EY, formerly Ernst & Young, is one of the world’s largest professional services organizations. Its services include assurance, consulting, strategy and transactions, tax, technology transformation and risk advisory. EY works with governments, multinational companies and growing businesses to improve performance, manage risk and respond to digital, regulatory and market changes. Its consulting practice helps clients modernize enterprise platforms, redesign operating models and implement technologies such as ServiceNow, cloud computing, data analytics and artificial intelligence. EY operates across a global network of member firms and places emphasis on collaboration, professional development, ethics and creating long-term value. In Singapore, the firm serves a broad range of financial services, public-sector, consumer, industrial and technology clients, offering employees exposure to regional projects and opportunities to work with multidisciplinary teams.
Singapore is a compact, highly connected island city and a major hub for technology, consulting, finance and regional headquarters. Job opportunities are strong in cloud, cybersecurity, enterprise platforms, data, software engineering and digital transformation, although competition is considerable. The culture is multicultural, efficient and generally professional, with English widely used at work. Lifestyle options range from modern apartments, shopping and international dining to parks, beaches and nearby islands. Public transport is reliable, while housing and daily expenses can be high. Foreign professionals usually need an employer-sponsored Employment Pass, subject to salary, qualifications and government eligibility requirements; some roles may qualify for an S Pass, though quotas apply. New arrivals should budget for rent, deposits, healthcare, transport and relocation costs. Securing the job and work pass before moving is advisable, and employers may assist with immigration and relocation arrangements.
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