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MGR/AVP, Business Analyst – ERP System & Process Change

Singapore OCBC Bank SGD 8,000–14,000 per month, depending on experience, qualifications, and total compensation*
Job Description

The role supports ERP system enhancements and process transformation at OCBC. Responsibilities typically include gathering and documenting business requirements, analysing current workflows, identifying improvement opportunities, coordinating with technology and business teams, supporting system testing, managing implementation issues, and helping users adopt new processes. Candidates are expected to have experience in business analysis, ERP platforms, process redesign, project delivery, and stakeholder management. Strong communication, structured problem-solving, documentation, and analytical skills are important. Familiarity with finance-related systems, controls, change management, and banking operations would be advantageous. The MGR/AVP level also requires the ability to work independently, influence stakeholders, manage competing priorities, and deliver practical solutions in a regulated financial-services environment.

Company Info

OCBC Bank is one of Southeast Asia’s largest financial institutions and Singapore’s longest-established bank. Headquartered in Singapore, it provides consumer, business, corporate, investment, and private banking services across Singapore, Malaysia, Indonesia, Greater China, and other international markets. The bank serves individuals, small and medium-sized enterprises, large corporations, and institutional clients through branches, digital channels, and specialist financial teams. OCBC has invested significantly in technology, data, digital banking, cybersecurity, and operational transformation. Its working environment combines the governance and discipline expected of a major regulated bank with a strong focus on innovation and customer experience. Employees may work across regional teams and functions, making collaboration, adaptability, and professional communication valuable qualities. Benefits commonly include a competitive salary, performance incentives, medical coverage, retirement-related benefits, and opportunities for learning and career development.

Destination Guide

Singapore offers strong opportunities in banking, technology, finance transformation, consulting, data, compliance, and regional business operations. The culture is multicultural, orderly, efficient, and generally professional, with English widely used at work. Lifestyle is convenient and safe, supported by excellent public transport, modern healthcare, varied food, shopping, parks, and easy access to neighbouring countries. Housing can be expensive, especially in central areas, so many newcomers consider locations near MRT lines outside the city centre. Foreign professionals usually need an Employment Pass, sponsored by the hiring company; approval depends on salary, qualifications, experience, and prevailing government criteria. A spouse or family member may qualify for a dependent or related pass, subject to requirements. New arrivals should budget for rent, deposits, transport, insurance, and daily expenses, and confirm relocation support, tax treatment, and pass eligibility with the employer before accepting an offer.

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