The Cluster Director of Commercial and Marketing leads commercial strategy, sales, marketing, communications, revenue generation and market positioning for Raffles Sentosa Singapore and Sofitel Singapore Sentosa. Candidates should have substantial senior-level experience in luxury or upscale hospitality, with a strong record in sales, marketing, revenue management and business development. Excellent leadership, commercial judgment, communication and stakeholder-management skills are expected, along with the ability to manage cluster-wide teams and collaborate with hotel leadership. Knowledge of Singapore’s luxury travel market, international feeder markets, digital marketing and strategic partnerships would be advantageous. The role requires a results-driven, guest-focused leader who can increase profitability, strengthen brand presence and deliver sustainable business growth.
Raffles Sentosa Resort & Spa is a luxury all-villa resort located on Sentosa Island, Singapore, operated under the internationally recognised Raffles brand. It offers highly personalised service, private villa accommodation, wellness experiences, dining and event facilities in a tranquil resort setting. The property forms part of Accor, a global hospitality group with a broad portfolio ranging from luxury and lifestyle brands to economy hotels. This cluster role also supports Sofitel Singapore Sentosa Resort & Spa, combining the distinctive French-inspired hospitality of Sofitel with Raffles’ heritage of refined, personalised service. Together, the resorts serve luxury leisure travellers, corporate guests, groups and destination events. Employees work in a multicultural, international environment with opportunities to collaborate across Accor’s global network and develop expertise in premium resort operations, commercial strategy and destination marketing.
Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and international business. The culture is multicultural, combining Chinese, Malay, Indian and Western influences, with English widely used at work. Lifestyle highlights include excellent public transport, safe streets, diverse food, shopping, beaches and attractions on Sentosa, although housing and daily expenses can be high. Professionals relocating for a senior hotel role generally need an Employment Pass, which the employer usually sponsors and which is subject to salary and qualification requirements. Relevant documents, background checks and approval should be arranged before starting work. Singapore’s tropical climate is hot and humid throughout the year. New arrivals should budget carefully for rent, healthcare, transport and schooling where applicable, and secure accommodation near the resort or convenient MRT and bus connections.
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