The Assistant Manager, Loyalty & Partnership Marketing supports Fairmont Singapore’s loyalty, customer engagement and partnership initiatives. The role typically requires a diploma or degree in marketing, business, hospitality or a related discipline, along with several years of experience in partnership marketing, loyalty programmes, CRM, communications or hotel commercial operations. Strong project management, campaign planning, analytical, presentation and relationship-building skills are expected. The successful candidate should be commercially minded, detail-oriented and comfortable working with internal departments, Accor loyalty teams, external partners and corporate stakeholders. Experience in hospitality, luxury retail, travel or membership programmes, together with familiarity with digital marketing and customer data, would be advantageous.
Fairmont Singapore is a luxury hotel located in the heart of Singapore’s Marina Bay and City Hall district. It is part of Fairmont Hotels & Resorts, the premium luxury brand within Accor, a global hospitality group operating hotels, resorts and serviced residences worldwide. Fairmont Singapore is known for its extensive accommodation offering, restaurants and bars, meeting and event facilities, wellness services and convenient access to major business, shopping and cultural attractions. The hotel serves international leisure travellers, corporate guests, long-stay visitors and large events. Employees work in a multicultural environment with opportunities to collaborate across hotel operations, sales, marketing and Accor’s wider loyalty ecosystem. The property places emphasis on personalised guest service, responsible hospitality, professional development and delivering memorable experiences consistent with the Fairmont brand.
Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, marketing, finance, technology, healthcare and logistics. English is widely used in business, while Mandarin, Malay and Tamil are also official languages. The culture is multicultural, organised and fast-paced, with excellent public transport, diverse food, shopping, green spaces and a lively arts scene. Housing can be expensive, especially near the city centre, so newcomers often compare shared apartments, condominiums and suburban locations near MRT stations. Foreign employees generally need employer-sponsored permission to work, such as an Employment Pass or S Pass, with eligibility depending on salary, qualifications and current government criteria. Candidates should secure a written offer, confirm sponsorship and understand tax, healthcare, insurance and relocation costs before moving. Singapore’s tropical climate is hot and humid throughout the year, with frequent rain and occasional thunderstorms.
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