Senior Manager, Service Delivery

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Manager, Service Delivery at Sats Ltd is responsible for overseeing and enhancing service delivery operations. Candidates should have a strong background in customer service management, with excellent leadership and communication skills. They are expected to drive service excellence, manage a team, and ensure compliance with safety and quality standards. Experience in the aviation or hospitality industry is preferred, along with a strategic mindset to improve operational efficiency.

About the employer

Sats Ltd is a leading provider of gateway services and food solutions in Asia. With a strong presence in Singapore, the company offers a wide range of services including airline catering, airport ground handling, and cargo logistics. Sats Ltd is committed to delivering high-quality services and innovative solutions to its clients, ensuring a seamless experience for travelers and businesses alike. The company is known for its focus on customer satisfaction and operational excellence, making it a key player in the aviation and hospitality sectors.