CE-AF Retention Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CE-AF Retention Officer at UOB Bank is responsible for retaining existing customers by providing exceptional service and addressing their needs. Candidates should have strong communication skills, a customer-centric approach, and the ability to handle inquiries and resolve issues efficiently. A background in banking or customer service is preferred. The role requires attention to detail, problem-solving skills, and the ability to work in a fast-paced environment. The candidate is expected to build strong relationships with clients and contribute to customer satisfaction and loyalty.

About the employer

UOB Bank, or United Overseas Bank Limited, is a leading bank in Asia headquartered in Singapore. Established in 1935, UOB provides a wide range of financial services including personal financial services, private banking, commercial and corporate banking, investment banking, and asset management. The bank has a strong presence in Southeast Asia, with branches and offices in countries such as Malaysia, Thailand, Indonesia, and China. UOB is known for its commitment to customer service and innovation, consistently striving to provide high-quality financial solutions to its clients.