Customer Services Agent (Lounge)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

As a Customer Services Agent (Lounge) at Sats Ltd, you will be responsible for ensuring a premium experience for lounge guests. Candidates are expected to have excellent communication and interpersonal skills, with a strong focus on customer service. The role requires managing guest inquiries, assisting with lounge services, and maintaining a welcoming environment. Prior experience in hospitality or customer service is preferred, and the ability to work flexible hours, including weekends and holidays, is essential.

About the employer

Sats Ltd is a leading provider of gateway services and food solutions in the aviation industry. Headquartered in Singapore, the company offers a wide range of services including ground handling, cargo, and catering services to airlines and airports. Sats Ltd is known for its commitment to quality and innovation, striving to enhance the travel experience through efficient operations and exceptional service. With a strong presence in Asia, the company is dedicated to sustainability and community engagement, making it a key player in the region's aviation sector.