Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Desk Agent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Desk Agent welcomes guests, manages check-in and check-out, handles reservations and payments, responds to enquiries, coordinates with other departments, and helps resolve guest concerns professionally. Candidates should have strong communication and customer-service skills, a polished and friendly manner, basic computer proficiency, and attention to detail. Previous hotel or front-office experience is advantageous, while knowledge of hotel systems and additional languages may be valued. The role requires flexibility to work shifts, weekends, and public holidays. Successful candidates are expected to represent Mondrian Singapore Duxton positively, remain calm under pressure, maintain accurate records, protect guest privacy, and deliver a distinctive, efficient, and personalized guest experience.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Mondrian Singapore Duxton
Mondrian Singapore Duxton is a design-led lifestyle hotel in Singapore’s vibrant Duxton Hill district, operated under the Mondrian brand and part of Accor’s international hospitality portfolio. The hotel combines contemporary rooms and suites with bold interiors, creative dining, rooftop experiences, bars, and social spaces aimed at both travelers and local residents. Mondrian properties are known for artistic design, energetic service, and a strong connection to their neighborhood. The Singapore hotel sits near restaurants, galleries, heritage shophouses, and the Central Business District, giving guests access to both cultural attractions and commercial areas. Employees work in a modern, guest-focused environment where collaboration, presentation, cultural awareness, and personalized service are important. Accor also offers opportunities for hospitality training, internal mobility, and career development across its global network.