Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge (Part-Time)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge (Part-Time) supports guests by providing personalized information, recommendations, reservations, transportation assistance, and local activity arrangements. Candidates should have strong communication and customer-service skills, professional presentation, attention to detail, and knowledge or willingness to learn about Maui attractions, dining, and resort services. Previous hotel, concierge, tourism, or luxury customer-service experience is preferred. The role requires flexibility to work varied shifts, including weekends and holidays, confidence using computers and reservation systems, and the ability to remain calm while handling multiple requests. The successful candidate is expected to create memorable guest experiences, protect confidential information, coordinate effectively with other departments, and consistently represent Waldorf Astoria’s high service standards.
Can I work in Hawaii?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No ordinary visa for hotel jobs; a J-1 traineeship of up to 12 months is the realistic route.
Official source: USCIS: working in the United States. Checked November 2026.
What the job usually comes with in Hawaii
Usual for Hawaii, varies by employer. Checked November 2026.
| Housing | Usually not; rents very high |
|---|---|
| Meals | Staff cafeteria at large resorts |
| Flights | None (managers negotiate) |
| Service charge | F&B service charges go to staff unless guests are told otherwise (by law) |
| Contract | At will; union rules in Waikiki |
| Leave | None by law; employer health insurance (by law) |
| Income tax | Federal 10% to 37% plus state 1.4% to 11% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Hawaii
Who can work there by passport, what a job usually includes, and island life.
About Grand Wailea, A Waldorf Astoria Resort
Grand Wailea, A Waldorf Astoria Resort, is a luxury oceanfront resort on Maui’s sunny Wailea coast, operated under Hilton’s Waldorf Astoria brand. The resort is known for its expansive grounds, upscale accommodations, multiple restaurants and bars, extensive pools and water features, spa facilities, cultural programming, and access to beaches and outdoor activities. Its team serves leisure travelers, families, groups, and wedding guests from around the world. Waldorf Astoria emphasizes personalized hospitality, refined service, attention to detail, and genuine connections with guests. Employees may receive access to Hilton-related benefits, training, career development opportunities, and travel advantages, subject to eligibility and employment terms. Working at Grand Wailea offers experience in a prestigious resort environment while living in one of Hawaii’s most popular visitor destinations.