Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Chief Concierge (Hotel Franchised)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Chief Concierge leads the concierge and guest-services function at South Palms Resort, ensuring personalized assistance, smooth arrivals and departures, transport coordination, tour arrangements, restaurant bookings and local recommendations. Candidates should have several years of experience in concierge, front office or luxury hospitality, strong knowledge of Bohol and nearby attractions, excellent English communication skills, and confidence using hotel systems. Additional language skills are advantageous. The role requires polished presentation, leadership ability, problem-solving skills and a genuinely service-oriented attitude. The successful candidate is expected to anticipate guest needs, maintain high service standards, coach team members, coordinate effectively with other departments and represent the resort professionally at all times.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About South Palms Resort and Spa Panglao - MGallery Collection
South Palms Resort and Spa Panglao is a beachfront luxury resort on Panglao Island, Bohol, Philippines. Operating under Accor’s MGallery Collection through a hotel franchise arrangement, the resort combines an upscale tropical setting with personalized service and local character. Its facilities typically include accommodation, restaurants and bars, wellness services, recreational activities, event spaces and access to the island’s beaches and marine attractions. The property welcomes leisure travelers, families, honeymooners and groups seeking a relaxed resort experience. Accor provides the wider hospitality framework, global distribution network, brand standards and career opportunities, while the local operating team delivers day-to-day guest services. Employees work in an international environment where attentive service, cultural awareness, teamwork and knowledge of the destination are especially important.