Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
ICT Officer
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The ICT Officer supports the hotel’s information technology infrastructure, including computers, networks, servers, telecommunications, guest Wi-Fi, software and point-of-sale systems. Candidates are generally expected to hold a diploma or degree in Information Technology, Computer Science or a related field, with practical experience in IT support, network troubleshooting and hotel systems. Familiarity with Windows, hardware maintenance, cybersecurity, backups and user support is valuable. The role requires strong communication skills, patience, professional presentation and the ability to respond quickly to technical issues. The successful candidate should be organized, service-oriented and comfortable working flexible shifts, including weekends and public holidays, to maintain reliable technology for guests and hotel colleagues.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Swissôtel Clark Philippines
Swissôtel Clark Philippines is a premium Swiss-inspired hotel located in the Clark Freeport Zone, Pampanga. It operates under Accor, one of the world’s major hospitality groups, whose portfolio includes hotels, resorts and serviced residences across many international brands and markets. Swissôtel emphasizes wellbeing, efficiency, contemporary design and Swiss hospitality values, combining business facilities with leisure, dining and accommodation services. A hotel ICT Officer typically works with both operational and corporate technology, supporting front office, finance, food and beverage, guest services and back-of-house teams. The property’s location in Clark places it within a growing economic and tourism hub near Clark International Airport, with demand from business travelers, events, leisure visitors and international guests. Employees can expect a structured hospitality environment, cross-department collaboration and opportunities to develop within Accor’s broader hotel network.