Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Team Leader, Dining Reservations
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Team Leader, Dining Reservations manages the restaurant reservation team, ensuring accurate bookings, smooth guest communication and efficient table allocation. Requirements typically include supervisory experience in hotel or restaurant reservations, strong knowledge of reservation systems, excellent English communication skills and good organizational ability. Experience with luxury hospitality, dining outlets and handling guest requests is advantageous. The successful candidate is expected to lead and coach team members, maintain high service standards, coordinate closely with restaurants and front office, resolve booking issues professionally and support revenue opportunities through effective table management. Flexibility to work shifts, weekends and public holidays is normally required.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury five-star hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company founded in Asia and known for hotels, resorts and serviced residences across the world. The Singapore property is recognized for its extensive gardens, refined accommodation, restaurants, conference facilities and family-friendly amenities. The hotel serves business travelers, leisure guests, families, wedding parties and high-end dining customers. Shangri-La places strong emphasis on gracious Asian hospitality, personalized service, colleague development and responsible business practices. Employees typically work in a multicultural environment with opportunities to build careers across rooms, food and beverage, events and hotel operations. Benefits and compensation may include service charge, staff meals, medical coverage, training and employee discounts, depending on the position and applicable company policies.