Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Customer Advisor (Airport)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
As a Customer Advisor at Boots in an airport, you would provide friendly, efficient service to passengers, recommend suitable health, beauty and travel products, process transactions accurately, replenish stock and maintain high standards of presentation. The role typically requires customer-service or retail experience, good communication skills, a professional appearance and the ability to work confidently in a busy, multicultural environment. Airport retail requires flexibility for early mornings, evenings, weekends and public holidays. Candidates must have the legal right to work in the United Kingdom and may need to pass airport security checks. A proactive attitude, sales awareness, reliability and willingness to support colleagues are important expectations.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor, till and stock jobs are below degree level and on no list read, so they cannot be sponsored; only youth schemes remain.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Only degree-level head-office roles (finance, IT, data) can be sponsored. Youth schemes are the usual way in for Canadians, Australians and Indians under the age limits.
Official source: GOV.UK: Skilled Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Retail & Consumer jobs in the UK, varies by employer. Checked November 2026.
| Housing | Not usually provided; you rent privately |
|---|---|
| Relocation | Shop jobs cannot be sponsored; for head-office hires the visa fee is yours unless the employer pays |
| Flights | Not standard; varies by employer and seniority |
| Pay and discount | Minimum GBP 12.71 an hour from age 21 (April 2026, by law); Boots gives seasonal staff a discount |
| Contract | Christmas seasonal jobs exist: Boots is recruiting about 6,000 seasonal workers (7 October 2026) |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Boots
Boots is one of the United Kingdom’s best-known health and beauty retailers, operating pharmacies, stores, online services and airport locations. The company sells medicines, skincare, cosmetics, toiletries, fragrances and wellness products, while also providing pharmacy and healthcare advice. Boots is part of Walgreens Boots Alliance and serves millions of customers across the UK. Its airport stores focus on convenient shopping for travellers, including essentials, beauty products, gifts and travel-sized items. Employees are generally expected to combine warm customer service with accurate product knowledge, commercial awareness and strong operational standards. Boots promotes colleague development, teamwork and inclusive service, with opportunities across retail, pharmacy, digital, supply chain and corporate functions.