Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Customer Advisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Customer Advisor role at Boots involves welcoming customers, understanding their needs, providing helpful product advice and delivering excellent service. Responsibilities may include operating tills, replenishing stock, maintaining attractive displays, supporting pharmacy or health-and-beauty services where appropriate, and following company procedures. Candidates should be friendly, approachable and confident communicating with different customers. Previous retail or customer-service experience is useful but not always essential, as Boots provides training. The role requires reliability, teamwork, attention to detail and flexibility to work varying shifts, including evenings, weekends and busy seasonal periods. A genuine interest in health, beauty and helping people is valued.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor, till and stock jobs are below degree level and on no list read, so they cannot be sponsored; only youth schemes remain.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Only degree-level head-office roles (finance, IT, data) can be sponsored. Youth schemes are the usual way in for Canadians, Australians and Indians under the age limits.
Official source: GOV.UK: Skilled Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Retail & Consumer jobs in the UK, varies by employer. Checked November 2026.
| Housing | Not usually provided; you rent privately |
|---|---|
| Relocation | Shop jobs cannot be sponsored; for head-office hires the visa fee is yours unless the employer pays |
| Flights | Not standard; varies by employer and seniority |
| Pay and discount | Minimum GBP 12.71 an hour from age 21 (April 2026, by law); Boots gives seasonal staff a discount |
| Contract | Christmas seasonal jobs exist: Boots is recruiting about 6,000 seasonal workers (7 October 2026) |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Boots
Boots is one of the United Kingdom’s best-known health and beauty retailers and pharmacy providers. Founded in Nottingham in 1849, the company operates a large network of stores alongside its online shop and pharmacy services. Boots sells medicines, skincare, cosmetics, toiletries, fragrances, wellness products and healthcare essentials, while many branches provide prescription, vaccination, optical and other professional services. The business employs people across retail, pharmacy, supply chain, digital, technology and corporate functions. Boots places strong emphasis on customer care, health and wellbeing, responsible retailing and accessible community services. Its stores range from high-street branches to larger locations in shopping centres and travel hubs. Employees may receive structured training, staff discounts and opportunities to progress into specialist, supervisory or management positions, subject to the role and employment terms.