Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Customer Assistant
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Customer Assistant supports day-to-day store operations by welcoming customers, identifying their needs, providing helpful product information, maintaining attractive and well-stocked displays, operating tills accurately, and following company procedures. Candidates should have a friendly, confident and reliable approach, strong communication skills, good attention to detail and a willingness to work as part of a team. Previous retail or customer-service experience is useful but may not be essential. The role typically requires flexibility to work varied shifts, including weekends and busy seasonal periods. Boots expects colleagues to deliver excellent customer service, maintain high standards of cleanliness and presentation, work safely, and contribute positively to sales and the wider store team.
Can I work in Ireland?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor, checkout and supervisor jobs are on the ineligible list; store managers and head-office roles can get a General Permit (EUR 36,605) after a 28-day advert.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Pharmacists are on the Critical Skills list, but pharmacy assistants are ineligible; in practice a working holiday is the way into shop jobs.
Official source: Department of Enterprise, Tourism and Employment: Ineligible Occupations List. Checked November 2026.
What the job usually comes with in Ireland
Usual for Retail & Consumer jobs in Ireland, varies by employer. Checked November 2026.
| Housing | Not usual; some employers add 2 to 4 weeks of temporary housing. Rents are high in Dublin |
|---|---|
| Relocation | Employer pays the permit (by law); EUR 3,000 to 8,000 relocation help is reported above EUR 50,000 pay |
| Flights | A joining flight is often part of a relocation package; a home-leave ticket is not usual |
| Pay and discount | Minimum wage EUR 14.15 an hour from 1 January 2026, age 20 and over (by law) |
| Contract | Usually permanent; probation up to 6 months (by law); a Critical Skills permit needs a 2-year job offer |
| Leave | 4 working weeks plus 10 public holidays (by law); 5 paid sick days a year at 70% of pay |
| Income tax | About 15% in all at EUR 36,600 and 25% at EUR 60,000: 20% to EUR 44,000, 40% above, plus USC and PRSI |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Boots
Boots is a well-known health and beauty retailer operating across the United Kingdom and Ireland. Its stores offer pharmacy services, healthcare products, beauty products, cosmetics, toiletries, fragrances and everyday essentials. The company combines retail with professional pharmacy and health services, aiming to make healthcare and personal wellbeing more accessible to customers. Boots employs a large network of pharmacists, healthcare professionals, retail colleagues and support teams. Customer-facing employees are expected to provide welcoming service, helpful advice within their training, and a reliable shopping experience. Boots is part of Walgreens Boots Alliance and has a strong presence on high streets, in shopping centres and online. Working for the company can offer staff training, retail experience, opportunities to develop customer-service skills and potential progression into specialist, supervisory or management positions.