Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Customer Assistant
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
As a Customer Assistant at Boots in Ireland, you would help customers find suitable products, provide friendly and knowledgeable service, operate tills, replenish stock, maintain attractive displays and keep the store clean and safe. The role typically requires good communication skills, a helpful attitude, reliability and the ability to work as part of a busy retail team. Previous retail or customer-service experience is useful but may not be essential, as training is generally provided. Candidates should be comfortable working flexible shifts, including evenings, weekends and busy seasonal periods. An interest in health, beauty and wellbeing products, along with a professional and customer-focused approach, is expected.
Can I work in Ireland?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor, checkout and supervisor jobs are on the ineligible list; store managers and head-office roles can get a General Permit (EUR 36,605) after a 28-day advert.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Pharmacists are on the Critical Skills list, but pharmacy assistants are ineligible; in practice a working holiday is the way into shop jobs.
Official source: Department of Enterprise, Tourism and Employment: Ineligible Occupations List. Checked November 2026.
What the job usually comes with in Ireland
Usual for Retail & Consumer jobs in Ireland, varies by employer. Checked November 2026.
| Housing | Not usual; some employers add 2 to 4 weeks of temporary housing. Rents are high in Dublin |
|---|---|
| Relocation | Employer pays the permit (by law); EUR 3,000 to 8,000 relocation help is reported above EUR 50,000 pay |
| Flights | A joining flight is often part of a relocation package; a home-leave ticket is not usual |
| Pay and discount | Minimum wage EUR 14.15 an hour from 1 January 2026, age 20 and over (by law) |
| Contract | Usually permanent; probation up to 6 months (by law); a Critical Skills permit needs a 2-year job offer |
| Leave | 4 working weeks plus 10 public holidays (by law); 5 paid sick days a year at 70% of pay |
| Income tax | About 15% in all at EUR 36,600 and 25% at EUR 60,000: 20% to EUR 44,000, 40% above, plus USC and PRSI |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Boots
Boots is a major health and beauty retailer operating across the United Kingdom and Ireland. The company sells pharmacy products, skincare, cosmetics, toiletries, fragrances, wellness products and everyday healthcare essentials. Many Boots stores also provide pharmacy, optical, beauty and other customer services. Boots is part of Walgreens Boots Alliance and has a long-standing presence on high streets and in shopping centres. Its stores combine retail service with a strong focus on health, advice and accessible wellbeing. Employees generally work in customer-facing teams and may receive product training and development opportunities. Boots looks for people who are approachable, dependable and willing to create a positive shopping experience. The company also offers roles in pharmacy, store management, logistics, digital operations and corporate functions.