Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Customer Advisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Customer Advisor provides friendly, knowledgeable service in a Boots store, helping customers find suitable health, beauty and everyday products. Responsibilities typically include welcoming customers, understanding their needs, offering product guidance, operating the till, processing payments, replenishing stock, maintaining attractive displays and keeping the store clean and safe. Candidates should have strong communication and listening skills, a helpful attitude, reliability and attention to detail. Previous retail or customer-service experience is useful but not always essential, as training is generally provided. The role requires flexibility to work varied shifts, including weekends and busy seasonal periods. Candidates are expected to work well in a team, follow company procedures, handle customer information responsibly and contribute to sales and excellent customer satisfaction.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor, till and stock jobs are below degree level and on no list read, so they cannot be sponsored; only youth schemes remain.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Only degree-level head-office roles (finance, IT, data) can be sponsored. Youth schemes are the usual way in for Canadians, Australians and Indians under the age limits.
Official source: GOV.UK: Skilled Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Retail & Consumer jobs in the UK, varies by employer. Checked November 2026.
| Housing | Not usually provided; you rent privately |
|---|---|
| Relocation | Shop jobs cannot be sponsored; for head-office hires the visa fee is yours unless the employer pays |
| Flights | Not standard; varies by employer and seniority |
| Pay and discount | Minimum GBP 12.71 an hour from age 21 (April 2026, by law); Boots gives seasonal staff a discount |
| Contract | Christmas seasonal jobs exist: Boots is recruiting about 6,000 seasonal workers (7 October 2026) |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Boots
Boots is one of the United Kingdom’s best-known health and beauty retailers, with stores across the country and a substantial online business. Founded in Nottingham in 1849, the company combines pharmacy services with products ranging from skincare, cosmetics and fragrances to healthcare, toiletries and wellness essentials. Boots serves millions of customers through its retail stores, pharmacies, opticians and digital platforms. Its teams include store colleagues, pharmacists, healthcare professionals, beauty advisers, supply-chain specialists and corporate staff. The company focuses on accessible healthcare, trusted advice, personalised customer service and convenient shopping. Boots is part of Walgreens Boots Alliance and continues to develop its omnichannel services, loyalty programme and beauty offering. Customer-facing employees play an important role in creating welcoming stores and helping customers make informed choices.