Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Restaurant Supervisor / Ventaglio
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Restaurant Supervisor at Ventaglio, Mandarin Oriental, Tokyo, is expected to oversee daily restaurant operations, coordinate service, support guest satisfaction, and guide servers during busy periods. Typical requirements include prior experience in a high-quality restaurant or hotel, strong knowledge of food and beverage service, leadership ability, excellent communication, and professional English; Japanese or Italian language skills may be advantageous. The successful candidate should be guest-focused, well organized, attentive to detail, calm under pressure, and comfortable training colleagues, handling guest requests, maintaining service standards, and supporting opening and closing procedures. Flexibility to work shifts, weekends, and holidays is normally required.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Specified Skilled Worker visa for hotel line jobs: pass a skills test and basic Japanese (JLPT N4), then the employer sponsors you; no local-first test; 5 years at most.
Watch for: Pass the hotel skills test and basic Japanese (N4) first; you can sit both in Japan on a short stay. Ask whether room cleaning alone is covered: it is not among the listed jobs.
Official source: Immigration Services Agency: Specified Skilled Worker, accommodation field. Checked November 2026.
What the job usually comes with in Japan
Usual for Japan, varies by employer. Checked November 2026.
| Housing | Dorm common at resorts and ryokan; employers must help skilled-worker hires find housing (by law) |
|---|---|
| Meals | Varies |
| Flights | Varies |
| Service charge | Varies; tipping is not customary in Japan |
| Contract | 5 years at most on the skilled-worker visa (by law); contract length and probation vary |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | National tax starts at 5% (top 45%); 10% local tax from year 2; social insurance about 15% of pay |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Mandarin Oriental
Mandarin Oriental Hotel Group is a luxury hospitality company known for elegant hotels, resorts, and residences in major destinations worldwide. Its properties combine refined design, personalized service, distinctive dining, and wellness experiences with strong local character. Mandarin Oriental, Tokyo occupies a prominent location in Nihonbashi and is recognized for high standards of guest care, sophisticated restaurants and bars, and views across the city. The group places emphasis on colleague development, cultural awareness, teamwork, and creating memorable experiences for guests. Working for the company typically involves international service standards, collaboration with colleagues from different backgrounds, and a strong focus on professionalism. Ventaglio is associated with the hotel's Italian dining offering, where supervisors help deliver polished food and beverage service while supporting the restaurant team and maintaining the brand's luxury hospitality standards.