Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Server / Oriental Lounge
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Server in the Oriental Lounge is responsible for delivering polished food and beverage service in Mandarin Oriental’s luxury lounge environment. Typical requirements include previous experience in a premium hotel, restaurant, lounge, or similar guest-service setting; strong communication skills; professional grooming; attention to detail; and a customer-focused attitude. Japanese and English ability is highly desirable, while additional languages may be advantageous. The successful candidate is expected to welcome guests warmly, explain menus, take accurate orders, serve food and drinks efficiently, maintain service standards, coordinate with the kitchen and bar, and handle guest requests with discretion. Flexibility for shifts, weekends, and holidays is essential.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Specified Skilled Worker visa for hotel line jobs: pass a skills test and basic Japanese (JLPT N4), then the employer sponsors you; no local-first test; 5 years at most.
Watch for: Pass the hotel skills test and basic Japanese (N4) first; you can sit both in Japan on a short stay. Ask whether room cleaning alone is covered: it is not among the listed jobs.
Official source: Immigration Services Agency: Specified Skilled Worker, accommodation field. Checked November 2026.
What the job usually comes with in Japan
Usual for Japan, varies by employer. Checked November 2026.
| Housing | Dorm common at resorts and ryokan; employers must help skilled-worker hires find housing (by law) |
|---|---|
| Meals | Varies |
| Flights | Varies |
| Service charge | Varies; tipping is not customary in Japan |
| Contract | 5 years at most on the skilled-worker visa (by law); contract length and probation vary |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | National tax starts at 5% (top 45%); 10% local tax from year 2; social insurance about 15% of pay |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Mandarin Oriental
Mandarin Oriental Hotel Group is a luxury hospitality company known for elegant hotels, resorts, residences, and exceptional personalized service. Founded in Hong Kong, the group operates properties across Asia, Europe, the Middle East, and the Americas. Mandarin Oriental, Tokyo is located in Nihonbashi and is recognized for its refined dining venues, high service standards, panoramic city views, and strong connection to Japanese hospitality. Employees typically work in a multicultural environment where courtesy, attention to detail, discretion, and genuine care for guests are highly valued. The group supports professional development and offers opportunities across food and beverage, rooms, wellness, events, and hotel operations. Working for the brand can provide valuable experience in international luxury hospitality, although the role also requires consistency, patience, teamwork, and the ability to meet demanding guest expectations.