Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Administration and Customer Service Officer
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
This role typically combines customer service, sales administration and office coordination within a manufacturing or steel distribution environment. Requirements may include strong written and verbal communication, accurate data entry, organisation, confidence using Microsoft Office and business systems, and the ability to manage customer enquiries, orders, quotes, invoices and delivery information. Previous administration, customer service or experience in a trade, construction or manufacturing setting is advantageous. The successful candidate is expected to provide prompt, professional support, build positive customer relationships, work accurately under deadlines and collaborate effectively with sales, warehouse, transport and production teams. A practical, safety-conscious attitude and willingness to learn BlueScope’s products and processes are also important.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Production workers and machine operators are not on the Core Skills list; fitters, welders, metal fabricators, engineers and production managers are, at AUD 79,423+.
Before you apply: Some places test factory skills first: Japan's Specified Skilled Worker visa usually asks for a skills test and basic Japanese, and in Singapore, metal workers on a Work Permit must pass a safety course within 3 months of arriving.
Watch for: Factory floor jobs cannot be sponsored; trades such as fitters and welders can be, if pay reaches AUD 79,423 a year; check whether your trade needs an assessment.
Official source: Federal Register of Legislation: Core Skills Occupation List (Subclass 482 instrument, LIN 24/089). Checked November 2026.
What the job usually comes with in Australia
Usual for Manufacturing jobs in Australia, varies by employer. Checked November 2026.
| Housing | Varies by employer |
|---|---|
| Permit and relocation | Employer pays the nomination fee and training levy (by law); visa fee AUD 4,015, paid by you or the employer |
| Flights | Varies by employer |
| Overtime and shifts | Manufacturing award: shifts +15%, permanent nights +30%, overtime 150% for 3 hours then 200% (by law) |
| Contract | Visa up to 4 years; permanent residence possible after 2 years of sponsored work (usually under 45) |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Bluescope Steel
BlueScope is a leading Australian steel manufacturer and a major provider of coated and painted steel products, building solutions and related services. Headquartered in Australia, the company operates across Australia, New Zealand, Asia and North America, serving construction, manufacturing, infrastructure, housing and industrial customers. Its products include steel building components, roofing, walling, structural products and solutions used in residential, commercial and industrial projects. Well-known brands associated with BlueScope include COLORBOND steel and TRUECORE steel. The company places strong emphasis on safety, customer service, operational excellence, sustainability and developing its people. An Administration and Customer Service Officer would generally support customers and internal teams by coordinating information, orders and service activities, helping maintain efficient day-to-day operations.