Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Ambassador
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Ambassador is a client-facing role responsible for welcoming clients, understanding their needs and directing them to the appropriate banking services or relationship teams. Duties may include handling general enquiries, supporting account and service requests, coordinating appointments, maintaining a professional reception experience and assisting with branch or office operations. Candidates are expected to have customer-service experience, strong communication and interpersonal skills, a polished appearance, good attention to detail and confidence working with affluent or high-net-worth clients. Professionalism, discretion, teamwork and the ability to remain calm in a fast-paced banking environment are important. Knowledge of banking products and relevant service or administrative experience would be advantageous.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment Pass: SGD 6,200+ a month in banking at 23, more with age (6,600 from January 2027), plus 40 COMPASS points for pay, degree, nationality mix and local hiring.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: You score 0 nationality points when your nationality is 25% or more of the firm's professionals and managers; the job is usually advertised to locals for 14 days first.
Official source: Ministry of Manpower: Employment Pass eligibility. Checked November 2026.
What the job usually comes with in Singapore
Usual for Banking jobs in Singapore, varies by employer. Checked November 2026.
| Housing | Not usual; senior expats may get an allowance; Work Permit staff: employer must ensure proper housing (by law) |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
| Health cover | Employer must insure Work Permit and S Pass staff, SGD 60,000 a year (by law); Employment Pass: company plan |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Bank of Singapore Limited
Bank of Singapore Limited is the private banking subsidiary of OCBC Group, one of Southeast Asia’s largest financial institutions. Headquartered in Singapore, the bank provides wealth management services to high-net-worth individuals, families, entrepreneurs and institutions across Asia and selected international markets. Its offerings include investment management, wealth planning, lending, trust and estate services, and tailored banking solutions. The bank focuses on long-term client relationships and combines regional market knowledge with global investment capabilities. Employees work in a professional, highly regulated environment where confidentiality, service quality, integrity and collaboration are essential. As part of OCBC, Bank of Singapore benefits from the wider group’s financial strength, technology platform and regional network while maintaining a specialist private-banking identity.