Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Program Director – Consumer Self Service Channels (MD/ ED)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
This senior leadership role is responsible for shaping and delivering OCBC’s consumer self-service channels, including digital platforms and automated customer journeys. Requirements typically include extensive experience in digital banking, platform or product leadership, technology delivery, customer experience, and large-scale transformation. Strong understanding of mobile and online banking, service automation, data-driven decision-making, risk controls, and regulatory expectations is important. The successful candidate should be able to set a clear channel strategy, manage multidisciplinary teams, influence senior stakeholders, and deliver secure, reliable, and intuitive customer experiences. Experience leading enterprise-scale programmes in banking or another highly regulated industry, together with strong communication and commercial judgement, would be expected at MD/ED level.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment Pass: SGD 6,200+ a month in banking at 23, more with age (6,600 from January 2027), plus 40 COMPASS points for pay, degree, nationality mix and local hiring.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: You score 0 nationality points when your nationality is 25% or more of the firm's professionals and managers; the job is usually advertised to locals for 14 days first.
Official source: Ministry of Manpower: Employment Pass eligibility. Checked November 2026.
What the job usually comes with in Singapore
Usual for Banking jobs in Singapore, varies by employer. Checked November 2026.
| Housing | Not usual; senior expats may get an allowance; Work Permit staff: employer must ensure proper housing (by law) |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
| Health cover | Employer must insure Work Permit and S Pass staff, SGD 60,000 a year (by law); Employment Pass: company plan |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About OCBC Bank
OCBC Bank is one of Southeast Asia’s largest financial institutions and Singapore’s longest-established bank. Headquartered in Singapore, it provides consumer, business, corporate, private banking, wealth management, insurance, and investment services across key Asian markets and selected international locations. The bank is recognised for its strong regional presence, broad customer base, and continued investment in digital banking and technology. OCBC operates a large digital ecosystem covering mobile banking, payments, self-service tools, financial planning, and business platforms. Its workforce includes professionals in technology, product management, operations, risk, finance, customer service, and relationship banking. The organisation generally emphasises customer-focused innovation, responsible banking, collaboration, risk awareness, and developing solutions suited to Singapore and the wider ASEAN region.