Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Retail Assistant - Merchandise
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Retail Assistant – Merchandise role typically involves replenishing shelves, arranging products and displays, checking pricing and stock levels, maintaining presentation standards, and helping customers locate products. Candidates should be reliable, physically capable of lifting and standing for extended periods, comfortable working in a fast-paced retail environment, and able to work varied shifts, including evenings, weekends and public holidays. Good communication, attention to detail and a customer-focused attitude are expected. Previous retail experience may be helpful but is not always essential, as training is generally provided.
Can I work in New Zealand?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor jobs are mostly skill level 5, as for hotel line jobs: an accredited employer, a 21-day advert, a Work and Income check, an English test and a 3-year cap.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Retail managers are on the residence 'red list' since 24 August 2026: they cannot use the two new residence pathways.
Official source: Immigration New Zealand: engaging with Work and Income before your Job Check. Checked November 2026.
What the job usually comes with in New Zealand
Usual for Retail & Consumer jobs in New Zealand, varies by employer. Checked November 2026.
| Housing | Varies; not usually provided |
|---|---|
| Relocation | Employer must pay recruitment costs; you may pay the NZD 1,540 visa fee, any adviser and airfare |
| Flights | Varies by employer and seniority |
| Pay and discount | Minimum wage NZD 23.95 an hour from 1 April 2026 (by law) |
| Contract | Work visas for most shop-floor jobs last 3 years at most (skill levels 4 and 5) |
| Leave | 4 weeks after a year and 12 public holidays (by law); 10 days' sick leave after 6 months (by law) |
| Income tax | 10.5% to NZD 15,600, 17.5% to 53,500, 30% to 78,100, 33% to 180,000, then 39%; plus a 1.75% accident levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Woolworths Supermarkets
Woolworths Supermarkets is part of Woolworths Group, a major food and everyday-needs retailer operating across Australia and New Zealand. In New Zealand, its supermarket business was formerly known as Countdown and has been progressively adopting the Woolworths brand. Stores provide groceries, fresh food, household products and convenient digital shopping services to communities nationwide. The company employs a large retail workforce across stores, distribution centres, support offices and online operations. Its work focuses on product availability, food quality, customer service, team collaboration and efficient store operations. Retail employees may receive structured training, employee benefits and opportunities to progress into supervisory or specialist roles, depending on the position and employment conditions.