Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Online Assistant
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Online Assistant prepares customer grocery orders by locating products throughout the supermarket, selecting fresh and suitable items, packing orders carefully, and organising them for collection or delivery. The role requires good attention to detail, physical fitness, basic computer and communication skills, and the ability to work efficiently in a fast-paced retail environment. Candidates are expected to provide friendly service, follow food-safety and workplace procedures, maintain accurate order standards, and work flexibly across mornings, evenings, weekends, and public holidays. Previous retail or supermarket experience can be useful, but a positive attitude, reliability, willingness to learn, and strong teamwork are generally more important.
Can I work in New Zealand?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Shop-floor jobs are mostly skill level 5, as for hotel line jobs: an accredited employer, a 21-day advert, a Work and Income check, an English test and a 3-year cap.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Retail managers are on the residence 'red list' since 24 August 2026: they cannot use the two new residence pathways.
Official source: Immigration New Zealand: engaging with Work and Income before your Job Check. Checked November 2026.
What the job usually comes with in New Zealand
Usual for Retail & Consumer jobs in New Zealand, varies by employer. Checked November 2026.
| Housing | Varies; not usually provided |
|---|---|
| Relocation | Employer must pay recruitment costs; you may pay the NZD 1,540 visa fee, any adviser and airfare |
| Flights | Varies by employer and seniority |
| Pay and discount | Minimum wage NZD 23.95 an hour from 1 April 2026 (by law) |
| Contract | Work visas for most shop-floor jobs last 3 years at most (skill levels 4 and 5) |
| Leave | 4 weeks after a year and 12 public holidays (by law); 10 days' sick leave after 6 months (by law) |
| Income tax | 10.5% to NZD 15,600, 17.5% to 53,500, 30% to 78,100, 33% to 180,000, then 39%; plus a 1.75% accident levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Woolworths Supermarkets
Woolworths Supermarkets is a major grocery retailer serving customers across Australia and New Zealand through supermarkets, online shopping, delivery, and collection services. The business focuses on providing accessible fresh food, household essentials, convenient digital shopping, and helpful customer service. It employs team members in stores, distribution centres, technology, merchandising, customer support, and corporate functions. Store teams are central to the customer experience, ensuring products are available, orders are accurate, and supermarkets are safe and welcoming. Woolworths Group also places emphasis on inclusion, team development, sustainability, responsible sourcing, and supporting local communities. Employment conditions, branding, and benefits may vary between New Zealand and Australian operations, so applicants should confirm the details in the specific job advertisement and employment agreement.