Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
CX & Insights Mgr - Everyday & Food B&M
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
This role requires experience in customer insights, market research, analytics, and translating customer data into practical business recommendations. The successful candidate will likely have strong stakeholder-management, communication, presentation, and project-management skills, with the ability to work across Everyday and Food business areas. Familiarity with retail, customer experience measurement, segmentation, survey programs, and data-led decision-making is highly desirable. The candidate is expected to identify customer needs, interpret behavioural and market trends, manage insight projects, and influence leaders to improve products, services, and the overall shopping experience. Commercial awareness, strategic thinking, attention to detail, and the ability to work collaboratively in a fast-paced environment will also be important.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Sales assistants and shop-floor staff are not on the Core Skills list; only retail managers and buyers can be sponsored, at AUD 79,423+; a working holiday visa is the usual route for shop work.
Before you apply: Shop-floor jobs need no professional licence. Pharmacists do: they must register with the local regulator, and one qualified abroad often has to pass local exams first. Selling alcohol can need a short course and certificate, for example in Australia.
Watch for: Shop jobs go to people with work rights, including working holiday visa holders (6 months with one employer); there is no sponsorship route for sales assistants.
Official source: Federal Register of Legislation: Core Skills Occupation List (Subclass 482 instrument, LIN 24/089). Checked November 2026.
What the job usually comes with in Australia
Usual for Retail & Consumer jobs in Australia, varies by employer. Checked November 2026.
| Housing | Varies by employer |
|---|---|
| Relocation | Employer pays the nomination fee and training levy (by law); visa fee AUD 4,015, paid by you or the employer |
| Flights | Varies by employer |
| Pay and discount | Retail award floor, adult Level 1: AUD 27.81 an hour from 1 July 2026; casuals get 25% extra (by law) |
| Contract | Full-time, part-time or casual; a working holiday visa allows 6 months with one employer |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Woolworths Group
Woolworths Group is one of Australia's largest retail organisations, operating businesses across supermarkets, food retail, hospitality, and related services. Its best-known brands include Woolworths supermarkets, BIG W, Petstock, and various digital and customer-focused platforms. The group serves millions of customers each week through stores and online channels, supported by a large national supply chain and corporate workforce. Woolworths Group focuses on making customers' lives easier through convenient shopping, value, fresh food, digital services, and improved customer experiences. The company also promotes sustainability, responsible sourcing, inclusion, and community support. Employees typically work in a commercially driven environment where data, technology, innovation, and collaboration play an important role in shaping the future of retail in Australia and New Zealand.