Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Membership Services - Club Concierge - Full Time
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Membership Services – Club Concierge supports members and guests at Four Seasons Hualalai by providing polished, personalized service and managing day-to-day membership needs. Responsibilities may include welcoming members, handling inquiries and reservations, coordinating resort activities, arranging dining and transportation, maintaining accurate records, and resolving concerns professionally. Candidates should have strong communication and organizational skills, a genuine hospitality mindset, excellent attention to detail, and confidence working with affluent international guests. Previous concierge, club, luxury resort, or customer-service experience is preferred. The role requires flexibility to work full time, including weekends and holidays, and the ability to remain calm, discreet, and service-focused in a busy environment.
Can I work in Hawaii?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No ordinary visa for hotel jobs; a J-1 traineeship of up to 12 months is the realistic route.
Official source: USCIS: working in the United States. Checked November 2026.
What the job usually comes with in Hawaii
Usual for Hawaii, varies by employer. Checked November 2026.
| Housing | Usually not; rents very high |
|---|---|
| Meals | Staff cafeteria at large resorts |
| Flights | None (managers negotiate) |
| Service charge | F&B service charges go to staff unless guests are told otherwise (by law) |
| Contract | At will; union rules in Waikiki |
| Leave | None by law; employer health insurance (by law) |
| Income tax | Federal 10% to 37% plus state 1.4% to 11% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Hawaii
Who can work there by passport, what a job usually includes, and island life.
About Four Seasons Hualalai
Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, private residences, and related guest experiences in destinations around the world. Founded in 1961, the company is known for highly personalized service, refined properties, and a strong focus on employee development and genuine care. Four Seasons Resort Hualalai is located on Hawaii Island’s Kohala Coast and combines upscale accommodations, golf, beaches, wellness facilities, dining, cultural programming, and private club services. Its team serves leisure travelers, homeowners, and resort members from many countries. The company places strong emphasis on professionalism, discretion, teamwork, cultural respect, and anticipating guest needs. Employees may receive benefits such as healthcare options, paid time off, retirement programs, training, and discounted stays, depending on eligibility and employment terms.