Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Residence Concierge Assistant
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Residence Concierge Assistant supports residents and guests by providing polished, personalised service, handling requests, arranging transport, reservations and local experiences, and coordinating with housekeeping, engineering, security and other departments. Candidates should have previous experience in luxury hospitality, guest services, concierge work or a comparable customer-facing role. Excellent spoken and written English, strong organisation, discretion, attention to detail and confidence using hotel systems are expected. The role requires a professional appearance, a genuine service mindset and the ability to remain calm, flexible and solution-focused in a fast-paced environment. Availability for varied shifts, weekends and public holidays is normally required, along with the legal right to work in the United Kingdom.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel jobs cannot be sponsored since July 2025; only youth schemes remain.
Official source: GOV.UK: Skilled Worker visa. Checked November 2026.
What the job usually comes with in the UK
Usual for the UK, varies by employer. Checked November 2026.
| Housing | Live-in common in rural hotels |
|---|---|
| Meals | Staff meals common |
| Flights | No |
| Service charge | 100% of tips and service charges to staff (by law) |
| Contract | Permanent or seasonal |
| Leave | 28 days |
| Income tax | About 14% in all at GBP 25,000 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Four Seasons London at Twenty Grosvenor Square
Four Seasons Hotels and Resorts is a leading luxury hospitality company operating hotels, resorts, residences and private retreats worldwide. The brand is known for highly personalised service, elegant environments and a strong focus on guest satisfaction. Four Seasons London at Twenty Grosvenor Square is associated with one of London’s most prestigious residential and hospitality locations in Mayfair, close to luxury shopping, fine dining, galleries and major cultural attractions. Its residences serve affluent international owners and guests who expect privacy, discretion and highly responsive assistance. Employees are generally expected to demonstrate the company’s service values through teamwork, attention to detail and genuine care for people. The organisation also promotes professional development, internal mobility and an inclusive workplace culture. Exact benefits, service-charge arrangements and employment terms vary by position and should be confirmed during recruitment.