Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Overnight Guest Service Officer
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Overnight Guest Service Officer supports the front desk during night hours, welcoming guests, handling arrivals and departures, responding to requests, processing payments, completing night audit tasks, and coordinating with housekeeping, security, and other departments. Candidates should have previous hotel, front office, guest service, or night audit experience, strong English communication skills, sound computer and cash-handling ability, and a professional, calm manner. The role requires flexibility for overnight, weekend, and public-holiday shifts. Four Seasons will expect excellent attention to detail, discretion, problem-solving skills, reliable attendance, and a genuine commitment to delivering personalised luxury service in a busy international hotel environment.
Can I work in Australia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Only Core Skills list jobs (chef, cook, hotel manager) can be sponsored, at AUD 79,423 a year or more; waiters and room attendants are not on the list.
Watch for: The Far North Queensland (Cairns) regional agreement lists waiter, bar and housekeeping supervisors and night auditors, with a pay floor 10% lower.
Official source: Federal Register of Legislation: Core Skills Occupation List for the Skills in Demand visa (Migration (Specification of Occupations, Subclass 482 Visa) Instrument 2024, LIN 24/089, compilation of 7 November 2025). Checked November 2026.
What the job usually comes with in Australia
Usual for Australia, varies by employer. Checked November 2026.
| Housing | Island resorts rent staff a room in a staff village at low cost; city hotels vary |
|---|---|
| Meals | Island resorts: staff dining at low set prices or 20% off; city hotels vary |
| Flights | Varies by employer |
| Service charge | None; tipping is not expected; casuals get 25% extra and weekends earn penalty rates (by law) |
| Contract | Permanent, part-time or casual; probation of up to 6 months is common; sponsored visa up to 4 years |
| Leave | Full-time and part-time: 4 weeks' leave, 10 paid sick days, paid public holidays (by law); casuals none |
| Income tax | Residents: 0% to AUD 18,200, 15% to 45,000, 30% to 135,000, 37% to 190,000, then 45%; plus 2% Medicare levy |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Four Seasons Sydney
Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, residences, and private retreats in destinations around the world. Founded in 1961, the company is known for highly personalised service, refined accommodation, strong design standards, and a people-focused workplace culture. Four Seasons Hotel Sydney is located near the historic Rocks district and Circular Quay, offering views of Sydney Harbour and convenient access to the Opera House, Harbour Bridge, dining, shopping, and business areas. Employees typically work in an international environment where attention to detail, discretion, teamwork, and genuine care for guests are highly valued. The hotel serves leisure travellers, business guests, groups, and VIP visitors, creating varied opportunities across front office, food and beverage, housekeeping, events, engineering, and management.