Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Desk Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Desk Supervisor supports the smooth operation of the hotel’s front office, supervising colleagues, coordinating arrivals and departures, handling guest requests, resolving concerns, and maintaining Four Seasons service standards. Candidates are expected to have previous front-office or guest-services experience, strong communication and leadership skills, professional presentation, and excellent attention to detail. Fluency in Japanese and English is likely important for serving local and international guests. The role requires flexibility to work shifts, weekends, and holidays, along with confidence using hotel property-management systems. A genuine hospitality mindset, cultural awareness, and the ability to remain calm in a busy luxury-hotel environment are essential.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Specified Skilled Worker visa for hotel line jobs: pass a skills test and basic Japanese (JLPT N4), then the employer sponsors you; no local-first test; 5 years at most.
Watch for: Pass the hotel skills test and basic Japanese (N4) first; you can sit both in Japan on a short stay. Ask whether room cleaning alone is covered: it is not among the listed jobs.
Official source: Immigration Services Agency: Specified Skilled Worker, accommodation field. Checked November 2026.
What the job usually comes with in Japan
Usual for Japan, varies by employer. Checked November 2026.
| Housing | Dorm common at resorts and ryokan; employers must help skilled-worker hires find housing (by law) |
|---|---|
| Meals | Varies |
| Flights | Varies |
| Service charge | Varies; tipping is not customary in Japan |
| Contract | 5 years at most on the skilled-worker visa (by law); contract length and probation vary |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | National tax starts at 5% (top 45%); 10% local tax from year 2; social insurance about 15% of pay |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Four Seasons Osaka
Four Seasons Hotels and Resorts is a globally recognised luxury hospitality company operating hotels, resorts, residences, and private retreats in destinations around the world. Founded in Toronto in 1961, the company is known for highly personalised service, elegant properties, and a strong focus on employee development and guest satisfaction. Four Seasons Osaka brings this international service culture to Japan, combining contemporary design with local traditions, cuisine, and omotenashi—the Japanese spirit of thoughtful hospitality. Employees typically work in an international environment and are expected to deliver warm, discreet, and consistent service. The company places significant emphasis on teamwork, professional standards, respect, and creating memorable experiences for guests. Benefits and employment conditions vary by role, contract, and local regulations, but hospitality experience, language ability, and a service-oriented attitude are generally valued.