Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Manager, Experience Concierge (APAC)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Manager, Experience Concierge (APAC) supports Four Seasons properties across the region in creating distinctive, personalized guest experiences. Requirements typically include several years of experience in luxury hospitality, guest relations, concierge services, travel, lifestyle partnerships, or experience design, along with strong knowledge of APAC destinations. The candidate should demonstrate excellent communication, organization, commercial awareness, cultural sensitivity, and the ability to manage multiple stakeholders and projects. Expectations include developing memorable experiences, supporting hotel teams, identifying local partners, maintaining Four Seasons service standards, and using guest insights to improve engagement. Regional travel, polished presentation skills, sound judgment, and fluency in English are likely important.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Four Seasons Corporate Office, APAC - Singapore
Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, residences, and private retreats in destinations around the world. Founded in 1961, the company is recognized for highly personalized service, elegant properties, and a strong people-first culture. Four Seasons emphasizes genuine care, attention to detail, and creating meaningful experiences for guests and residents. Its corporate office in Singapore supports operations and commercial activity across the Asia-Pacific region, working closely with individual properties and regional teams. Employees may receive benefits such as medical coverage, staff accommodation or allowances in some locations, hotel discounts, training, and career mobility, although packages vary by position and country. The Experience Concierge role reflects the company’s focus on helping guests discover distinctive, locally relevant experiences while maintaining consistent luxury standards across its APAC portfolio.