Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Operations Support Agent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Operations Support Agent supports day-to-day FedEx activities in Cyprus, helping coordinate shipments, update operational records, respond to customer and internal queries, and ensure procedures are followed accurately. Candidates are generally expected to have strong organizational and communication skills, good attention to detail, basic computer literacy, and the ability to work effectively in a fast-paced logistics environment. Experience in transport, courier services, administration, or customer support is useful. Fluency in English is normally required, while Greek and knowledge of local operations may be advantageous. The role may require flexibility for changing schedules, teamwork, problem-solving, and consistent compliance with FedEx security, safety, and service standards.
Can I work in Cyprus?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Ordinary local-first test; food delivery is a named sector (Deputy Ministry, Sept 2026), but warehouse and driver jobs are not named.
Before you apply: Driver jobs need a licence that counts in that country, and a foreign one may not carry over: Japan's truck-driver visa asks for a class 1 licence, Qatar residents sit a driving test, and Ireland's permit list asks for a CE or C1E truck licence or one it recognises.
Watch for: Ask the employer whether it has hired non-EU warehouse or driver staff before.
Official source: Department of Labour: Application Examination Procedure (non-EU workers). Checked November 2026.
What the job usually comes with in Cyprus
Usual for Logistics jobs in Cyprus, varies by employer. Checked November 2026.
| Housing | Varies |
|---|---|
| Relocation | The employer applies for the permit and lodges a bank guarantee for your return; other relocation pay varies |
| Flights | Employer pays the trip from home on Labour Department permits; home-leave tickets vary |
| Contract | Foreign-owned firms: contract of 2 years or more, permit up to 3 years; other employers: permit up to 4 years |
| Leave | 4 weeks paid: 20 working days on a 5-day week, 24 on a 6-day week (by law) |
| Income tax | 0% up to EUR 22,000 a year, then 20% to 35%; plus 8.8% social insurance and 2.65% health contribution |
| Health cover | Employer must insure foreign workers; payroll also takes 2.65% for state health care (GESY) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Federal Express Corporation EU
Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express delivery, freight, supply-chain, customs, and e-commerce services. Its international network connects businesses and consumers across major markets, with operations supported by aircraft, vehicles, distribution hubs, technology, and local service teams. In Cyprus, FedEx supports time-critical international shipments and related customer and operational services. Employees typically work in a structured, performance-focused environment where accuracy, reliability, teamwork, security, and customer satisfaction are important. The company offers opportunities across courier operations, customer support, administration, customs, technology, sales, and management. Exact benefits, working hours, and development opportunities vary by country, contract, and position.