Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Operation Support Agent (Traffic)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Operation Support Agent (Traffic) supports the daily movement of shipments by coordinating vehicle schedules, monitoring traffic and delivery activity, updating operational systems, and communicating with drivers, stations, customers, and internal teams. The role typically requires strong organisational and communication skills, attention to detail, basic computer literacy, and the ability to work accurately in a busy, time-sensitive environment. Previous experience in transport, logistics, customer service, or administration is useful, although training may be provided. Candidates are expected to remain calm under pressure, resolve operational issues promptly, follow safety and security procedures, and work flexibly across shifts, including evenings or weekends where required.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Warehouse, driver and operations jobs are below degree level and cannot be sponsored; only managers can, and logistics managers only while on the shortage list.
Before you apply: Driver jobs need a licence that counts in that country, and a foreign one may not carry over: Japan's truck-driver visa asks for a class 1 licence, Qatar residents sit a driving test, and Ireland's permit list asks for a CE or C1E truck licence or one it recognises.
Watch for: Logistics managers are on the interim shortage list today, but the July 2026 review did not recommend them from January 2027. Youth schemes are the usual way in for Canadians, Australians and Indians.
Official source: GOV.UK: Immigration Rules, Appendix Skilled Occupations. Checked November 2026.
What the job usually comes with in the UK
Usual for Logistics jobs in the UK, varies by employer. Checked November 2026.
| Housing | Not usually provided; you rent privately |
|---|---|
| Relocation | Visa fee is yours (GBP 819; GBP 324 health and care) unless the employer pays; moving help varies |
| Flights | Not standard; varies by employer and seniority |
| Pay and overtime | Pay starts at the National Living Wage, GBP 12.71 an hour from 1 April 2026 (age 21 and over, by law) |
| Contract | Permanent is usual; sponsored work visas last up to 5 years at a time |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Federal Express Corporation EU
Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics, and express delivery company headquartered in the United States. It operates an extensive international network connecting businesses and consumers through express parcel delivery, freight transportation, customs support, warehousing, and supply-chain services. FedEx employs people across the United Kingdom in operational, transport, customer service, technology, sales, and corporate roles. The company’s network depends on accurately timed coordination between couriers, sort facilities, aircraft, vehicles, and customers. Employees generally work in a structured, performance-focused environment where safety, reliability, teamwork, and service quality are important. Benefits and working arrangements vary by role and location, but may include paid holiday, pension contributions, employee discounts, and development opportunities.