Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Ops Suppt Agt
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Operations Support Agent assists with the daily coordination of FedEx shipments, including preparing documentation, updating shipment information, responding to operational queries, and supporting smooth package movement. Candidates are generally expected to have strong administrative and communication skills, attention to detail, basic computer proficiency, and the ability to work accurately in a fast-paced environment. Customer service, logistics, or transport experience is helpful. Japanese-language ability is likely essential, while English skills may be required for internal communication. The role may involve shift work, teamwork, handling time-sensitive tasks, and following company, security, and safety procedures.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Drivers: Specified Skilled Worker (automobile transport) after a test, Japanese (N4 trucks, N3 buses and taxis) and a Japanese licence; warehouse work is a new field.
Before you apply: Driver jobs need a licence that counts in that country, and a foreign one may not carry over: Japan's truck-driver visa asks for a class 1 licence, Qatar residents sit a driving test, and Ireland's permit list asks for a CE or C1E truck licence or one it recognises.
Watch for: The warehouse field began in January 2026, but test bookings opened on 26 October 2026 for employer groups only (trade press); drivers need a Japanese licence first.
Official source: Immigration Services Agency: Specified Skilled Worker, automobile transport field. Checked November 2026.
What the job usually comes with in Japan
Usual for Logistics jobs in Japan, varies by employer. Checked November 2026.
| Housing | Specified Skilled Worker visa: help finding housing or housing provided; 7.5 m² each at least (by law) |
|---|---|
| Relocation | Specified Skilled Worker visa: airport pickup, orientation and housing help are free to you (by law) |
| Flights | Varies |
| Pay and overtime | Night work (10 pm to 5 am) pays 25% more; overtime 25% more, 50% above 60 hours a month (by law) |
| Contract | Usually open-ended for full-time staff; dismissal needs an objectively reasonable cause (by law) |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | 5% to 45% national (20% from JPY 3.3m taxable) plus 10% local tax from year 2; about 15% social insurance |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Federal Express Corporation AMEA
Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express delivery, freight, e-commerce, and supply-chain services. Its international network connects businesses and consumers across more than 200 countries and territories. In Japan, FedEx supports import and export shipments through airport operations, customer service, pickup and delivery, customs coordination, and logistics administration. Employees work in a time-sensitive environment where reliability, accuracy, safety, and customer service are central to daily operations. The company offers opportunities across operations, aviation, freight, technology, sales, and corporate functions. As part of FedEx Corporation, Federal Express promotes teamwork, operational excellence, inclusion, and career development while helping customers move important documents and goods around the world.