Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Ops Suppt Agt
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Operations Support Agent supports daily FedEx shipment activities, including package handling, scanning, sorting, documentation, data entry, dispatch preparation, and coordination with customers, couriers, and internal teams. The role generally requires secondary education, basic computer skills, attention to detail, physical ability to handle packages, and the flexibility to work shifts, weekends, or public holidays. Japanese communication ability is normally important, while English may be useful in an international freight environment. Candidates are expected to follow safety and security procedures, meet accuracy and productivity targets, maintain reliable attendance, and provide professional service in a fast-paced operation.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Drivers: Specified Skilled Worker (automobile transport) after a test, Japanese (N4 trucks, N3 buses and taxis) and a Japanese licence; warehouse work is a new field.
Before you apply: Driver jobs need a licence that counts in that country, and a foreign one may not carry over: Japan's truck-driver visa asks for a class 1 licence, Qatar residents sit a driving test, and Ireland's permit list asks for a CE or C1E truck licence or one it recognises.
Watch for: The warehouse field began in January 2026, but test bookings opened on 26 October 2026 for employer groups only (trade press); drivers need a Japanese licence first.
Official source: Immigration Services Agency: Specified Skilled Worker, automobile transport field. Checked November 2026.
What the job usually comes with in Japan
Usual for Logistics jobs in Japan, varies by employer. Checked November 2026.
| Housing | Specified Skilled Worker visa: help finding housing or housing provided; 7.5 m² each at least (by law) |
|---|---|
| Relocation | Specified Skilled Worker visa: airport pickup, orientation and housing help are free to you (by law) |
| Flights | Varies |
| Pay and overtime | Night work (10 pm to 5 am) pays 25% more; overtime 25% more, 50% above 60 hours a month (by law) |
| Contract | Usually open-ended for full-time staff; dismissal needs an objectively reasonable cause (by law) |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | 5% to 45% national (20% from JPY 3.3m taxable) plus 10% local tax from year 2; about 15% social insurance |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Federal Express Corporation AMEA
Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express delivery, freight, e-commerce, and supply-chain services. Its international network connects businesses and consumers across more than 200 countries and territories through air, ground, road, and customs-support operations. In Japan, FedEx serves importers, exporters, manufacturers, retailers, and individual customers with time-definite international shipping and related logistics solutions. Employees work in a structured, safety-focused environment where shipment accuracy, operational reliability, customer service, and regulatory compliance are important. Operations Support Agents contribute directly to the movement of packages through facilities and local delivery networks. FedEx typically offers training, defined procedures, and opportunities to develop in transportation, warehouse operations, customer service, and supervisory roles.