Role summary

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The Customs Agent supports the timely and compliant clearance of import and export shipments. Typical requirements include secondary education or relevant customs, logistics, or international trade training; knowledge of customs regulations and documentation; computer proficiency; attention to detail; and strong Spanish communication skills. English is often advantageous in an international express environment. The candidate is expected to prepare and review customs entries, invoices, permits, and supporting documents; communicate with customs authorities, customers, and internal teams; identify discrepancies; follow company and government procedures; and meet service, accuracy, and compliance targets. Experience with customs brokerage, freight forwarding, courier operations, or Dominican Republic import procedures is beneficial.

About Federal Express Corporation LAC

Federal Express Corporation LAC is part of FedEx, one of the world's largest express transportation and logistics companies. FedEx provides time-definite delivery of packages and freight, supported by air and ground networks, customs expertise, technology, and supply-chain services. In Latin America and the Caribbean, its operations connect local businesses and consumers with regional and global markets. The company serves a wide range of customers, from small exporters to multinational organizations, and places strong emphasis on safety, regulatory compliance, customer service, shipment visibility, and operational reliability. Employees commonly work in fast-paced environments where coordination between customer service, customs, hubs, couriers, and government agencies is essential. FedEx also promotes training, teamwork, integrity, and consistent service standards across its international network.