Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Guest Experience - Intern
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Experience Intern supports the front office and guest relations team in creating a welcoming, personalized stay. Typical requirements include current enrollment in, or recent graduation from, hospitality, tourism, or a related program; good English communication; a friendly, professional manner; basic computer skills; and a willingness to work shifts, weekends, and holidays. The candidate is expected to assist with guest arrivals and departures, respond to questions and requests, coordinate with hotel departments, record feedback, help resolve service concerns, and maintain Marriott service standards. Strong interpersonal skills, cultural awareness, attention to detail, reliability, and an eagerness to learn are important.
Can I work in Bali?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer plan plus a USD 100 a month levy; managers and experts only.
Official source: Directorate General of Immigration: work visas for foreign workers. Checked October 2026.
What the job usually comes with in Bali
Usual for Bali, varies by employer. Checked October 2026.
| Housing | Local staff live off site; managers get a villa or an allowance |
|---|---|
| Meals | Duty meals |
| Flights | Joining flight and a yearly home ticket (senior staff) |
| Service charge | 95% of the service charge goes to staff (by law) |
| Contract | Fixed term, up to 2 years |
| Leave | 12 days; one month religious-holiday bonus (by law) |
| Income tax | 5% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Bali
Who can work there by passport, what a job usually includes, and island life.
About Hiliwatu Bali Ubud a Tribute Portfolio Resort
Hiliwatu Bali Ubud, a Tribute Portfolio Resort, is a Marriott-affiliated hospitality property located in the cultural and natural surroundings of Ubud, Bali. Tribute Portfolio hotels are designed to offer distinctive, locally influenced experiences while providing the service systems, standards, and global reach associated with Marriott International. A resort in this setting is likely to focus on warm guest interaction, Balinese character, wellness, nature, food and beverage, and meaningful local experiences. Team members generally work in a multicultural environment and collaborate across front office, housekeeping, food and beverage, engineering, and other departments. As an intern, the role can provide practical exposure to international hotel operations, guest relations, service recovery, and professional workplace standards. The exact opening date, facilities, benefits, and internship terms should be confirmed directly with the property or Marriott recruiting team.