Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Concierge
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Concierge supports guests by providing personalized recommendations, arranging transportation, restaurant reservations, tours, tickets and other local services. The role requires strong knowledge of Singapore attractions, dining, shopping and transport, along with excellent spoken and written English. Previous experience in concierge, guest services, front office or luxury hospitality is preferred. Candidates should be professional, warm, well-presented and confident when handling guest requests, complaints and changing priorities. Strong communication, organization, problem-solving and interpersonal skills are essential. The successful candidate is expected to deliver Westin’s service standards, maintain accurate records, collaborate with hotel departments and create memorable, wellness-focused guest experiences. Flexibility to work shifts, weekends and public holidays is required.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About The Westin Singapore
The Westin Singapore is a luxury wellness-focused hotel located in the Marina Bay area, operating under the Westin Hotels & Resorts brand and Marriott International. The hotel caters to business and leisure travelers with guest rooms, restaurants, meeting facilities, fitness and spa services, and direct access to Singapore’s central business and lifestyle districts. Westin is recognized for its emphasis on well-being through programs such as healthy dining, fitness support, restorative sleep and thoughtful guest experiences. As part of Marriott International, the property offers employees exposure to a global hospitality organization, structured service standards, training opportunities and potential career mobility across international hotels. The concierge team plays an important role in connecting guests with Singapore while providing polished, personalized and efficient service.