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Operations Supervisor (Prevencion)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Operations Supervisor (Prevención) supports the resort’s loss-prevention and security activities, helping protect guests, associates, property, and company assets. Requirements typically include previous experience in hotel security, loss prevention, emergency response, or a related supervisory role; strong incident-reporting and communication skills; and knowledge of local safety procedures. Spanish is essential, while English is highly desirable in an international resort. The successful candidate is expected to supervise daily operations, respond calmly to emergencies, investigate incidents, maintain accurate records, coordinate with management and local authorities, and provide professional, discreet service to guests and colleagues. Flexibility for rotating shifts, weekends, and holidays is also expected.
About W Punta Cana Adult All-Inclusive
W Punta Cana Adult All-Inclusive is a luxury, adults-only resort operating under W Hotels, part of Marriott International. Located in Uvero Alto, Punta Cana, the property combines contemporary design, energetic entertainment, restaurants, bars, wellness facilities, pools, and beachfront experiences for adult travelers. W Hotels is known for its modern, social atmosphere, distinctive lifestyle branding, and personalized service. As a Marriott property, the resort generally follows international hospitality standards, structured training programs, employee benefits, and internal career opportunities across the company’s global hotel network. Employees work in a fast-paced, multicultural environment where guest engagement, teamwork, safety, and attention to detail are important. The resort serves international visitors, so language skills, cultural awareness, professionalism, and the ability to handle busy seasonal operations are valuable for most positions.