Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Office Internship (4 January - 4 July 2027)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
This internship supports the Front Office team at The Sira, including guest arrivals and departures, reservations, check-in and check-out assistance, concierge support, answering enquiries, and maintaining accurate guest records. Candidates are generally expected to be enrolled in or recently completing a hospitality, tourism, or related programme, with the internship running from 4 January to 4 July 2027. Good English communication, a friendly service attitude, professional presentation, basic computer skills, reliability, and willingness to work shifts, weekends, and public holidays are expected. Previous hotel experience is helpful but may not be essential. The successful candidate should be adaptable, attentive to detail, and comfortable working in a multicultural luxury-resort environment.
Can I work in Indonesia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer files a foreign-worker plan with the Ministry of Manpower and pays a USD 100 a month levy; in practice hotels hire foreigners only for manager and expert posts.
Watch for: Education that fits the post plus competence or 5 years' experience (by law); working on a visit visa risks deportation; the employer pays the levy and visa.
Official source: Ministry of Manpower: TKA Online, foreign-worker plan approval. Checked November 2026.
What the job usually comes with in Indonesia
Usual for Indonesia, varies by employer. Checked November 2026.
| Housing | Local staff live off site; managers get an allowance or a villa; remote island resorts may house staff |
|---|---|
| Meals | Duty meals in a staff canteen, or a daily meal allowance |
| Flights | Senior expat packages only: joining flight and a yearly home ticket |
| Service charge | 95% of the service charge goes to staff, half shared equally, half by seniority and performance (by law) |
| Contract | Fixed term tied to the work plan, up to 2 years at a time and renewable; no probation (by law) |
| Leave | 12 working days after a year plus 17 public holidays in 2026; one-month religious-holiday bonus (by law) |
| Income tax | 5% up to IDR 60 million a year (about USD 3,300), then 15%, 25%, 30% and 35% on higher income |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About The Sira a Luxury Collection Resort and Spa Lombok
The Sira, a Luxury Collection Resort & Spa, Lombok is a luxury Marriott International property located on Lombok’s northwest coast, near the Gili Islands and the town of Senggigi. It operates under The Luxury Collection brand, which focuses on distinctive hotels, local character, high-touch service, and carefully designed guest experiences. The resort is expected to offer accommodation, restaurants and bars, wellness facilities, pools, event spaces, and access to Lombok’s beaches and cultural attractions. As part of Marriott International, the property provides exposure to international hospitality standards, structured operating procedures, guest-service training, and opportunities to work with colleagues and visitors from around the world. Front Office interns can gain practical experience in luxury hotel operations while developing communication, problem-solving, and customer-service skills.