Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Front Desk Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Front Desk Manager leads daily front-office operations, including check-in and check-out, guest services, room assignments, billing coordination, complaint handling, and team supervision. Candidates are generally expected to have hotel front-office experience, strong leadership and communication skills, sound knowledge of hospitality procedures, and confidence using property-management systems. Previous supervisory or management experience in an upscale or international hotel is preferred. The role requires a professional appearance, customer-focused attitude, flexibility for shifting schedules, and the ability to remain calm while resolving guest concerns. English proficiency is important, while knowledge of Filipino and familiarity with Marriott standards or similar luxury-hotel procedures would be advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Manila Marriott Hotel at Newport World Resorts
Manila Marriott Hotel is a premium five-star property located at Newport World Resorts in Pasay City, near Ninoy Aquino International Airport. It is part of Marriott International, one of the world’s largest hospitality companies, with a broad portfolio of hotels and resorts across numerous brands and countries. The hotel serves business travelers, leisure guests, airline passengers, families, and visitors attending meetings or events in the Newport complex. Its operations include guest rooms and suites, restaurants and bars, banqueting, meetings, spa and leisure facilities, and extensive guest services. Employees typically work in a structured international environment that emphasizes service quality, professional development, teamwork, and Marriott’s hospitality standards. The location offers convenient access to entertainment, shopping, dining, and major business districts in Metro Manila.